VOIP · DIALERS · INFRASTRUCTURE

Every call starts
with the right setup.

From your first dialer to the SIP route behind it. I help set up, connect, customize, and troubleshoot your VoIP and call-center systems.

THE CONNECTION LAYERILLUSTRATIVE
Dialer / PBXViciDial · Asterisk
SIP switchConnexCS
CarrierTelnyx · SIP trunks
SIP SIGNALINGRTP MEDIA PATH
CONFIGURE CONNECT TEST
THE STACK I WORK WITH
ViciDialAsteriskViciBoxConnexCSYeastarTelnyx

01 / SERVICES

The right help.
At the right layer.

You bring the requirement. I work through the dialer, integration, or infrastructure behind it.

01

Dialer & PBX setup

ViciDial / ViciBox installation, Asterisk configuration, users and phones, campaigns, inbound groups, DIDs, and call tests.

New deploymentInbound & outbound
Plan a setup
02

SIP & platform integration

Connect your calling setup with ConnexCS, Yeastar, Telnyx, or a SIP trunk. Configure routes and test calls across the connected systems.

SIP trunksCall routing
Connect systems
03

Dialer customization

Adapt manual and auto dialer configuration, campaign settings, and call flows around your team's requirements. Review the scope before making changes.

Campaign configurationCall flows
Shape your workflow
04

Troubleshooting & infrastructure

Investigate failed calls, registration, one-way audio, and RTP issues. Work through Linux, VPS or dedicated servers, networking, firewalls, and iptables.

Call diagnosticsLinux & networking
Work through an issue

02 / HANDS-ON EXPERIENCE

From server setup
to a completed call.

My work includes installing ViciDial, configuring users and phones, connecting dialers to ConnexCS, testing calls, and supporting customers using deployed dialers.

Configuration, integration, and ongoing troubleshooting are the core of my day-to-day work.

  1. 01

    Understand the requirement

    Define your calling flow, existing stack, hosting, and the outcome you need.

  2. 02

    Configure & connect

    Set up the dialer or PBX, configure the SIP route, and work through the server and network settings.

  3. 03

    Test the complete path

    Check the relevant inbound or outbound call flow, audio, and agent configuration.

  4. 04

    Review & troubleshoot

    Review the setup with you, document key configuration, and agree any further support scope.

03 / TOOLKIT

Built around
your existing stack.

Explore the layers involved in a VoIP project. The starting point depends on your setup.

ViciDialViciBoxAsteriskYeastar

The calling environment

Dialer installation, users and phones, campaigns, inbound groups, DIDs, and manual or auto dialing configuration.

START HERE FOR A NEW DIALER OR PBX

04 / YOUR NEXT STEP

Let's map out
your project.

A few details. A clear starting point.
Build an inquiry you can copy and share with me.

STEP 1 OF 3

What do you need help with?

Choose the closest match. We'll narrow it down next.

Choose your project goal
Choose one to continue

A FEW PRACTICAL DETAILS

Before we connect.

What information should I share first?

Your platforms, hosting environment, team size, the call flow you need, and the issue or goal. For troubleshooting, mention when the issue began and which calls are affected. Share sanitized logs only after agreeing on a secure channel.

Do you work on an existing setup?

Yes. My work includes supporting deployed dialers, configuring integrations, and troubleshooting calling issues. Describe your current setup in the project planner to start the discussion.

How are price and delivery time decided?

After reviewing the requirements, existing configuration, access needs, and testing scope. The planner creates an inquiry, not a quote or a delivery commitment.

Does this planner send my information?

No. The planner creates a summary in your browser. It does not submit a form or send a message. Copy the inquiry and share it through a contact channel you already use with Naqeeb.